Your privacy is important to us.

The Sparkable KPIDashboard, and related modules, is a service that depends on your prior participation in a shop management platform and our purpose is to enhance the value of that platform. We don’t need or intend to collect or store any data about you, your employees, customers, or business beyond what is necessary to provide our service. We intentionally don’t collect or store specific, personally identifying information about your employees and we don’t collect or store any information about your customers; if we need to present customer information, we will derive it from your primary service provider API at the time you request the view — it won’t be in our database ever.

Our revenue doesn’t come from advertising or selling your traffic or user data to third parties of any kind. We intend to treat you the way we would treat ourselves — no exploitation of business or exhaust data for secondary purposes: we generate revenue by providing useful tools.

So, with that statement of intent and values as your guide, what follows is the very important (non-binding) legal version of our policy.

Privacy Policy

Last updated August 23, 2019

INTRODUCTION

DBD Interactive Limited (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sparkable.solutions and application KPIDashboard, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number that you voluntarily give to us when you register with the Site. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using some features of the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. If you are using our application, this information may also include your device name and type, your operating system, your country via server log files, as well as any other information you choose to provide.

Financial Data

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) entered when you purchase our services from the Site is only stored by our payment processor, Stripe. You are encouraged to review Stripe's privacy policy and contact them directly for responses to your questions.

Third-Party Data

Information from third parties, such as independent service APIs we use for additional data integrations, if you connect your account to the third party and grant the Site permission to access this information.

Data From Feedback or Surveys

Personal and other information you may provide when providing feedback to us, or responding to surveys.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide the basic services we offer. In addition, we may use information collected about you via the Site to:

  • Assist law enforcement when required by law.
  • Compile anonymous statistical data and analysis for use internally.
  • Create and manage your account.
  • Email you regarding your account or order.
  • Fulfill and manage subscriptions, orders, payments, and/or other transactions related to the Site.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Notify you of updates to the Site.
  • Offer new products, services, and/or recommendations to you.
  • Perform other business activities as needed.
  • Process payments and refunds.
  • Request feedback and contact you about your use of the Site.
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service requests.
  • Solicit support for the Site.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, we may share your information as required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Sale or Bankruptcy

If we sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honour commitments made in this Privacy Policy.

TRACKING TECHNOLOGIES

Cookies

We use cookies to manage session authentication only. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

Website Analytics

We may use third party traffic data collection and analysis tools that use cookies. By accessing the Site, you consent to the collection and use of your browsing information while on the Site by these third-party vendors. You can opt to block these services with no impact on your access to our services.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

OPTIONS REGARDING YOUR INFORMATION

Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account
  • Contacting us using the contact information provided below

You may at any time deactivate or delete your account and information from our active databases.

Emails and Communications

We will email the account owner at that user’s contact email address with information about service-impacting events or service changes. If we initiate a program of emails that are non-service/account impacting, we will give you the option to opt-in/opt-out at that time.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

DBD Interactive Limited
45 Woodhaven Drive
Brampton, Ontario, Canada
L7A 1Y7